Emergency repair
Active faults, sudden production drops, post-storm inspections. We dispatch certified technicians to inspect and fix — even if we didn't install the system.
- Active faults
- Sudden production drops
- Post-storm inspections
Commercial
Commercial solar repair and maintenance for any system, any installer.
Otovo inspects, repairs, cleans and monitors solar systems on commercial buildings for owners, property managers and businesses, including systems another company installed. Work starts with an inspection and a written report, and we quote any repair after it.
Schedule a performance inspection10–40%
reduction in commercial PV output that can happen before anyone notices
"Still under warranty on paper — but with no one answering the phone."
Commercial PV systems underperform quietly, and the cost is real.
Industry data shows soiling, shading, and undetected faults can reduce commercial PV output by 10–40% before anyone notices.
On a 200 kWp system, that gap can translate into significant unrealized revenue every year — depending on your energy rate and how the system has aged.
The problem compounds when the original installer is no longer responsive — or no longer in business. Many installers have closed or been acquired, leaving systems with no one to call: still under warranty on paper, but with no one answering the phone.
That's the gap Otovo is built to close.
Three things quietly eroding your solar ROI
The performance gap on most commercial systems isn't one big failure — it's three slow ones, compounding.
Performance loss is revenue loss
Soiled panels, string-level faults, and inverter drift rarely trigger a hard failure. They show up as a slow drop in output — sometimes for months before they're caught.
Orphaned systems have no one to call
If your installer has been acquired, gone quiet, or wound down operations, there's no one left to honour it. Otovo services most commercial systems, regardless of who installed them.
Downtime compounds. Maintenance pays off.
A failed inverter detected in days, not months, is the difference between a service call and a quarter of lost generation. Proactive maintenance also extends component life.
Service Offerings
Service that scales with the asset
Most clients start with one service and add more over time. You can start wherever you need us.
Field services
Best for aging systems and operators planning ahead.
- Cleaning
- Preventive maintenance
- Component replacement on a set schedule
Proactive monitoring
For owners without an in-house operations team.
- Real-time visibility
- Fault detection in days not months
- Monthly performance reporting
Otovo Care™ membership
For property managers running multiple sites.
- Bundled monitoring
- Scheduled maintenance
- Priority response
Four situations where Otovo's approach makes the biggest difference
Orphaned systems
Original installer is unresponsive, acquired, or out of business. Warranty claims stall and repairs get deferred.
Aging systems
5+ years in service and approaching their first major maintenance cycle. Component drift starts to show.
Underperforming systems
Production is below model and the cause is unclear. An inspection finds what's wrong and what it's costing you.
Multi-site portfolios
Property managers and asset owners running several systems across locations. Single point of contact, consolidated reporting.
Benefits
Built for commercial assets — not retrofitted from residential
01
Service-first model
We don't sell installations. We service the systems already in place, regardless of installer.
02
Nationwide field operations
Certified technicians active in Texas, California, Nevada and Arizona.
03
One team, every major brand
Every major inverter, optimizer, and module brand — serviced by one team. No vendor lock-in.
04
Independent assessment, not a sales pitch
We don't sell installs, so the inspection tells you what's wrong — not what to buy.
Start with an inspection
A certified technician inspects your system, benchmarks current production against expected output, and delivers a written report covering:
- Current production vs. modeled expectation, with the dollar value of the gap
- Component-level findings (modules, inverters, optimizers, wiring, mounting)
- Soiling and shading impact estimate
- What to fix first, ranked by financial impact
- Whether the system qualifies for ongoing care
Pricing
Priced by system size
Inspection pricing by system size
Fixed-fee inspections, priced by system size. Pricing covers travel, technician time, and a written report.
Under 30 kWp
$750
1 technician. Written report within 5 business days.
30–100 kWp
$750
1 technician. Written report within 5 business days.
100–500 kWp
$1,500
1 technician. Includes detailed fault diagnostics.
Over 500 kWp
$3,000
2 technicians. Includes drone thermal imaging where applicable.
Three service plans, priced per kW-DC
Every plan is monitored. The difference is how much hands-on service is built in.
Monitor
$10/kW-DC/yr
- Proactive monitoring
- Remote troubleshooting
- Annual performance report
Maintain
$20/kW-DC/yr
Everything in Monitor, plus:
- On-site diagnostic visit
- Preventive maintenance, 1 per year
- Dedicated support contact
- Preferred labor rates
- 4-day response guarantee
Assure
$30/kW-DC/yr
Everything in Monitor, plus:
- On-site diagnostic visit
- Preventive maintenance, 2 per year
- Dedicated support contact
- Preferred labor rates
- 3-day response guarantee
- Included service hours: 4 hrs + 2 hrs per 50 kW-DC
Activation fee: $1,500, one time at signing. Add $200 for each additional site.
Contract term: 2, 3, or 4 years on every plan. Billed annually.
Work beyond the included hours bills at $200/hr labor and $140/hr travel, 4% annual escalator. Parts at 1.5x. All prices USD.
FAQs
Yes. We service commercial systems no matter who installed them, including systems from installers that have wound down or exited service operations.
Where the original manufacturer warranty is active, we coordinate the warranty claim and handle the field replacement. If the warranty has expired, we'll provide a quote before doing any work.
Schedule an inspection. It produces a written report you can use to make a service decision — with no obligation to continue.
What is your system actually earning?
A certified technician benchmarks current production against expected output and delivers a written report ranking every recommended fix by financial return. Pricing is by system size, starting at $750.
Inspection
What is your system actually earning?
Most performance gaps go undetected because no one is looking. An inspection gives you a clear, written baseline.
Service-first care for any system, anywhere in the US. Schedule an inspection and we'll deliver a written report ranking every recommended action by financial return.
Schedule an Inspection[email protected]