# SolarEdge inverter: production issue detected — what to do

This alert means the inverter's voltage is low and it is not producing energy. SolarEdge points to underperforming power optimizers, for example from shade, snow, dirt, or a malfunction. Check for snow or shade from the ground and contact a professional if it does not clear.

## What we see across our fleet

- We have seen this fault on 1,125 SolarEdge systems, 12.7% of the 8,871 SolarEdge systems we monitor (last 12 months).
- Once it appears, the system usually clears it in about 28.9 hours (median), and 3.5% clear within 24 hours.
- Replacement cases on record involve these SolarEdge models: U650-1GM4MRMU-A05 (371), USE11400H-USSKBEZ8 (365), SE7600H-USMNUBL75 (118), NX13000T-US00UCYN4 (84), SE10000H-USMNUBL75 (61).
- Source: Otovo fleet monitoring and service records, data through October 2026.

## Common causes

- Snow, dirt, or leaves covering panels.
- New shade from trees or buildings.
- Power optimizers underperforming or malfunctioning.
- A DC design or installation problem.

## Safe steps to try

1. **Note the alert** Record the time and alert text in the SolarEdge app.
2. **Look at the panels** From the ground, check for snow, debris, or shade. Do not climb on the roof or touch the panels.
3. **Recheck in full sun** Look at production again in clear daylight. Low light alone can look like a production problem.
4. **Check the breaker and lights** Confirm the solar breaker is on and note the inverter status lights.

## When to call a professional

Otovo services these systems and can diagnose this fault for you. Call if the alert persists in full sun. A technician can check the optimizers and strings.

## Frequently asked questions

### Is this dangerous?

The alert is about lost production, not safety.

### Can I clean the panels?

Stay on the ground and do not climb on the roof. Ask a professional about cleaning.

### Will it clear itself?

If the cause is temporary like snow or shade, it may.

Canonical page: https://otovo.com/repair/solaredge/inverter-production-issue