A thank-you for staying. Not a tier to climb.
Every Otovo Member is automatically enrolled in the Loyalty Rewards Program. No points, no sign-up, no fine print — just a few thank-yous that arrive as your energy system gets older.
A loyalty program designed to give, not ask.
Most loyalty programs ask something of you — spend more, refer a friend, climb a tier. We built ours to do the opposite.
The Loyalty Rewards Program runs alongside your membership. Every member is enrolled automatically, and the perks unlock as your system matures. Think of it less as a feature and more as our way of saying thanks. The longer you stay, the more shows up in your inbox.
How it works
You're already in
Every Otovo Member is enrolled automatically the day their membership starts. Nothing to sign up for.
Rewards unlock over time
Perks arrive over time — starting at month 3 and running through your first year.
We tell you when each one's ready
You'll get an email the moment a reward unlocks. Claim or book it whenever suits you.
The reward timeline
What you get, and when it arrives.
- Month 3Educational video from our teamAll members (Core, Prime, Ultra)
- Month 5Complimentary panel cleaning + rapid inspectionUltra members
- Month 7Ebook: “Solar, season by season” — with coupons insideAll members
- Month 10Complimentary panel cleaning + rapid inspectionPrime & Ultra members
- Month 12A note from our CEO + educational video on year-two tipsAll members
Not a member yet?
Subscribe to Otovo MembershipA few minutes with our team.
Your month-3 reward — a video from one of our energy system experts. For every member, every tier.
Three months in, your system has found its rhythm — and a question or two has probably bubbled up. So the first Loyalty Reward is a short video from one of our solar experts: a quick hello, a couple of things worth watching for over the next few months, and that's it. No pitch, no follow-up.
Clean panels. On us.
A complimentary wash and rapid inspection — part of the Loyalty Rewards Program for Prime & Ultra members.
A little dust, a little pollen, a season or two of weather — and production may slip before you'd ever notice it from the roof. When you book, a technician will:
- Wash the panels, carefully and the right way
- Tighten anything that's loose
- Check every connection and walk the system
- Write up what they found — with no obligation to act on it that day
A read for the next rainy day.
Your month-7 reward — our seasonal solar guide, “Solar, season by season.” Coupons tucked inside.
Solar has a rhythm. A record-breaking sunny week, a confusing dip during a cloudy one, a number that doesn't quite match last month's bill — once you know the pattern, none of it feels alarming. The guide is a short, no-fluff read on what to expect across the year, the small habits that add up, and when a dip is just a dip. A few coupons for our services are tucked inside, too.
One year in. A note from our CEO.
The final reward — a personal note from William J. (John) Berger, and a head start on year two.
A year goes quietly when solar's doing its job — no drama, no call-outs, just power most days without you thinking about it. That's worth marking. So at twelve months, your reward is a personal note from John, our founder — a thank-you and a few honest thoughts on where solar is headed — alongside a video on what year two usually brings.
The average solar system may run for 25 to 30 years. The first one is just the start.
Common questions
Yes. No charge, and no upsell attached.
No. Every Otovo Member is enrolled automatically — there's nothing to do.
There isn't one. It's a thank-you for staying, and it sits separate from your membership tier.
A video, complimentary panel cleanings (Prime & Ultra), an ebook with coupons, and a personal note from our CEO at one year.
We'll email you the moment each reward is ready, and you claim it whenever suits you.
Your membership is what you pay for — proactive monitoring, plus 10% off any repairs we manage, 5% off add-ons, and $50 off the first inspection or panel cleaning you book. The Loyalty Rewards Program is a separate, free thank-you that runs alongside it.
Thanks for staying with us.
Solar is a decision you live with for decades. We'd like the years to feel looked after.